.airea-chat-launcher{position:fixed;right:20px;bottom:20px;z-index:900;display:inline-flex;align-items:center;gap:8px;padding:11px 18px;border:none;border-radius:999px;background:var(--navy,#1e293b);color:#fff;font-size:14px;font-weight:600;cursor:pointer;box-shadow:0 8px 24px rgba(15,23,42,.24);transition:background .15s ease,transform .12s ease}.airea-chat-launcher:hover{background:var(--navy-2,#0f172a);transform:translateY(-1px)}.airea-chat-launcher span{font-size:16px;line-height:1}.airea-chat-panel{position:fixed;right:20px;bottom:20px;z-index:901;width:380px;max-width:calc(100vw - 32px);height:560px;max-height:calc(100vh - 40px);display:flex;flex-direction:column;background:#fff;border:1px solid var(--line,#e0e4f0);border-radius:16px;overflow:hidden;box-shadow:0 20px 48px rgba(15,23,42,.28)}.airea-chat-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 16px;background:var(--navy,#1e293b);color:#fff}.airea-chat-head strong{display:block;font-size:15px;font-weight:700}.airea-chat-head p{margin:2px 0 0;font-size:12px;opacity:.8}.airea-chat-close{border:none;background:transparent;color:#fff;font-size:24px;line-height:1;cursor:pointer;padding:0 4px;opacity:.85}.airea-chat-close:hover{opacity:1}.airea-chat-log{flex:1 1;min-height:0;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--wash,#f8fafc)}.airea-chat-msg{max-width:85%;padding:9px 13px;border-radius:14px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-wrap:break-word}.airea-chat-msg.is-bot{align-self:flex-start;background:#fff;border:1px solid var(--line,#e0e4f0);color:var(--ink,#1e293b)}.airea-chat-msg.is-user{align-self:flex-end;background:var(--navy,#1e293b);color:#fff}.airea-chat-msg.is-human{align-self:flex-start;background:#eef4ee;border:1px solid #cfe0cf;color:#1f3a26}.airea-chat-msg.is-error{align-self:flex-start;background:#fbecea;border:1px solid #f2c4bf;color:var(--danger,#9b2f26)}.airea-chat-who{display:block;font-size:11px;font-weight:700;text-transform:none;margin-bottom:2px;opacity:.7}.airea-chat-waiting{align-self:center;font-size:12px;color:var(--muted,#6b7094);font-style:italic}.airea-chat-typing{align-self:flex-start;display:inline-flex;gap:4px;padding:10px 13px;background:#fff;border:1px solid var(--line,#e0e4f0);border-radius:14px}.airea-chat-typing span{width:6px;height:6px;border-radius:50%;background:var(--muted,#6b7094);animation:airea-chat-bounce 1.2s ease-in-out infinite}.airea-chat-typing span:nth-child(2){animation-delay:.15s}.airea-chat-typing span:nth-child(3){animation-delay:.3s}@keyframes airea-chat-bounce{0%,60%,to{transform:translateY(0);opacity:.4}30%{transform:translateY(-4px);opacity:1}}.airea-chat-actions{display:flex;flex-wrap:wrap;gap:8px;padding:10px 14px;border-top:1px solid var(--line,#e0e4f0);background:#fff}.airea-chat-chip{border:1px solid var(--line-strong,#c7cee8);background:#fff;color:var(--ink,#1e293b);border-radius:999px;padding:6px 12px;font-size:12.5px;font-weight:600;cursor:pointer}.airea-chat-chip:hover{background:var(--wash,#f8fafc);border-color:var(--navy,#1e293b)}.airea-chat-form{display:flex;gap:8px;align-items:flex-end;padding:12px 14px;border-top:1px solid var(--line,#e0e4f0);background:#fff}.airea-chat-input{flex:1 1;resize:none;max-height:120px;border:1px solid var(--line-strong,#c7cee8);border-radius:10px;padding:9px 11px;font:inherit;font-size:14px;line-height:1.4;color:var(--ink,#1e293b)}.airea-chat-input:focus{outline:none;border-color:var(--navy,#1e293b);box-shadow:0 0 0 3px rgba(15,23,42,.12)}.airea-chat-send{border:none;background:var(--navy,#1e293b);color:#fff;border-radius:10px;padding:9px 16px;font-size:14px;font-weight:600;cursor:pointer;flex-shrink:0}.airea-chat-send:hover:not(:disabled){background:var(--navy-2,#0f172a)}.airea-chat-send:disabled{opacity:.5;cursor:default}.airea-chat-escalate{flex:1 1;min-height:0;overflow-y:auto;padding:18px 16px;display:flex;flex-direction:column;gap:12px;background:#fff}.airea-chat-escalate h3{margin:0;font-size:16px;color:var(--ink,#1e293b)}.airea-chat-hint{margin:0;font-size:13px;color:var(--muted,#6b7094);line-height:1.45}.airea-chat-escalate label{display:flex;flex-direction:column;gap:5px;font-size:13px;font-weight:600;color:var(--ink,#1e293b);text-transform:none;letter-spacing:0}.airea-chat-escalate input,.airea-chat-escalate textarea{border:1px solid var(--line-strong,#c7cee8);border-radius:8px;padding:9px 11px;font:inherit;font-size:14px;font-weight:400;color:var(--ink,#1e293b)}.airea-chat-escalate input:focus,.airea-chat-escalate textarea:focus{outline:none;border-color:var(--navy,#1e293b);box-shadow:0 0 0 3px rgba(15,23,42,.12)}.airea-chat-error{margin:0;font-size:13px;color:var(--danger,#9b2f26)}.airea-chat-escalate-row{display:flex;gap:10px;margin-top:4px}.airea-chat-escalate-row .airea-chat-send{flex:1 1}.airea-chat-secondary{border:1px solid var(--line-strong,#c7cee8);background:#fff;color:var(--ink,#1e293b);border-radius:10px;padding:9px 16px;font-size:14px;font-weight:600;cursor:pointer}.airea-chat-secondary:hover{background:var(--wash,#f8fafc)}@media (max-height:460px) and (pointer:coarse),(max-width:560px){.airea-chat-panel{right:0;bottom:0;left:0;top:var(--achat-vt,0);width:100%;max-width:100%;height:var(--achat-vh,100dvh);max-height:var(--achat-vh,100dvh);border-radius:0;border:none}.airea-chat-panel.is-tight .airea-chat-head p{display:none}}